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Our team of customer service representatives is standing by to assist customers along every step of the way - from just browsing, to ordering and shipping (and when necessary, returning as well). You can reach our customer service department by clicking "Contact us" in your order account with submitting the ticket, we will reply to you within 24 hours.
Lpdcn ship products to countries around the globe. And it generally take three-to-five weeks to arrive at their destinations in Western countries by standard shipping. This timeframe begins from the time that a product is delivered to the carrier service by our merchants. Because we work with a number of different merchants, it is typical for items ordered from multiple merchants to arrive at their destinations separately.
Express shipping is available at an elevated cost for customers who wish to receive their items on an urgent basis.
|Free shipping over $50||$0|
|Expedited air freight||$7.99|
We have two shipping method, Expedited Shipping, Express Shipping.
Two solutions for delivery delay. (One out of three)
$5-$10 cash or 10%-15% off coupon code for second purchase
30%-100% shipping cost compensation according to the your situation
Users are able to track orders by accessing "Orders" under the "Me" section. Then select "Track"
If you have any trouble tracking an order on your own you can contact a member of our customer service department and provide your registered email address and/or order number.Just contact us by clicking "Contact us" in your order account with submitting the ticket, we will reply to you within 24 hours.
In the unfortunate case that one of our products arrives damaged or defective, we offer full refunds. We ask that you provide a photo of the product to our customer service department so that we may work to process your refund request. Please contact us by clicking "Contact us" in your order account with submitting the ticket, we will reply to you within 24 hours.